Privacy Policy

1. Introduction

Klevere AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI consulting services. We are based in the Netherlands and comply with the General Data Protection Regulation (GDPR) and other applicable Dutch and European data protection laws.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you fill out our contact forms or communicate with us.
• Project Information: Details about your business needs, project requirements, and estimated budgets shared during consultations.
• Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
• Communication Data: Records of correspondence when you contact us via email or through our website.

3. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you submit a contact form or subscribe to communications.
• Contractual Necessity: To provide our consulting services and fulfill our obligations.
• Legitimate Interests: For business operations, improving our services, and marketing (where applicable).
• Legal Obligations: To comply with Dutch and EU legal requirements.

4. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver our AI consulting and development services
• To send you project updates and relevant communications
• To improve our website and services
• To comply with legal obligations
• To protect against fraudulent or illegal activity

5. Data Sharing and Transfers

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and delivering services (e.g., hosting providers, email services).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restrict Processing: Request limitation of data processing.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at privacy@klevere.ai.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related data is typically retained for 7 years after project completion for legal and accounting purposes.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies are necessary for website functionality, while analytics cookies help us understand how visitors use our site.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data protection rights have been violated.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.