Terms of Service

1. Agreement to Terms

By accessing our website or engaging our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. Klevere AI is a company registered in the Netherlands. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Services

Klevere AI provides AI consulting, AI agent development, and AI automation services for businesses. Our services include but are not limited to:

• AI strategy consulting and roadmap development
• Custom AI agent design and development
• AI workflow automation implementation
• AI training and team enablement
• Ongoing support and optimization

Specific deliverables, timelines, and terms for each project will be outlined in a separate Statement of Work (SOW) or service agreement.

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Grant reasonable access to systems, data, and personnel as required
• Review and provide timely feedback on deliverables
• Pay all fees as outlined in the agreed service agreement
• Comply with all applicable laws regarding the use of AI technologies
• Ensure you have the right to share any data provided to us for AI development

4. Intellectual Property

Client IP: You retain all rights to your pre-existing intellectual property, including data, business processes, and proprietary information shared with us.

Deliverables: Upon full payment, you will own the custom AI solutions, agents, and deliverables specifically created for your project, unless otherwise specified in the service agreement.

Our IP: Klevere AI retains ownership of our pre-existing tools, methodologies, frameworks, and general knowledge. We may use anonymized learnings from projects to improve our services.

5. Payment Terms

Payment terms will be specified in individual service agreements. General terms include:

• All prices are quoted in Euros (EUR) unless otherwise specified
• Invoices are due within 14 days of receipt unless otherwise agreed
• Late payments may incur interest at the statutory rate under Dutch law
• Project deposits may be required before work commences
• All fees are exclusive of VAT, which will be added where applicable

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during the engagement. This includes business data, technical specifications, and strategic information. Confidentiality obligations survive the termination of any service agreement for a period of 3 years.

7. Data Protection

We process personal data in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR). When we process personal data on your behalf, we will enter into a Data Processing Agreement (DPA) as required by applicable law.

8. Warranties and Disclaimers

We warrant that our services will be performed with reasonable skill and care by qualified professionals. However:

• AI technologies have inherent limitations and may not achieve perfect accuracy
• Results depend on the quality of data and information provided
• We do not guarantee specific business outcomes or ROI
• Third-party AI models and services are subject to their own terms and limitations

TO THE MAXIMUM EXTENT PERMITTED BY DUTCH LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.

9. Limitation of Liability

To the maximum extent permitted by Dutch law, Klevere AI's total liability for any claims arising from or related to our services shall not exceed the total fees paid by you for the specific service giving rise to the claim in the 12 months preceding the claim. We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

10. Termination

Either party may terminate a service engagement:

• By mutual written agreement
• For material breach, with 30 days written notice and opportunity to cure
• Immediately if the other party becomes insolvent or bankrupt

Upon termination, you will pay for all services rendered up to the termination date. We will return or destroy your confidential information as directed.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these Terms or our services shall be submitted to the exclusive jurisdiction of the competent courts in Amsterdam, the Netherlands. Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation.

12. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, war, terrorism, strikes, government actions, or failures of third-party services.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. For existing service agreements, material changes will be communicated directly and may require your acceptance to continue services.

14. Contact Information

For questions about these Terms of Service, please contact us:

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under Dutch law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.