AI for Small & Medium Business
SMBs are where custom AI agents pay back fastest. Klevere is built specifically for growing businesses that want AI in their operations without needing an internal ML team.
Who this is for
The client profiles that fit Klevere's Small and Medium Business work.
Growing service businesses
Accountancy practices, law firms, recruitment agencies, marketing agencies, consulting firms. If routine work is stopping your team from doing the high-value work, that is exactly where Klevere ships.
Mid-market ecommerce brands
DTC and B2B ecom brands with real product volume. Klevere automates product descriptions, support triage, review response, and merchandising signals.
Professional services with 20 to 200 people
Established firms with defined workflows, real client bases, and enough scale that automation compounds. This is Klevere's sweet spot.
SMBs plateaued on ChatGPT
Your team uses ChatGPT for individual productivity. You have hit the limit of what a general chatbot can do. The next step is custom agents that connect to your tools and run unattended.
What SMBs typically need from an AI agency
Fit to your specific process — SMB workflows are shaped by decades of how your business grew. Off-the-shelf AI cannot fit them. Custom can.
Integrations with real SMB tools — Xero, QuickBooks, HubSpot, Bullhorn, Shopify, Slack, Google Workspace, Microsoft 365.
Change management support — your team needs to trust the agent for it to earn its keep. Klevere budgets workshop time into every project.
Compliance awareness — regulated data (financial, legal, personal) needs proper audit trails and human-in-the-loop design. We build this in.
A written scope before commitment — no packaged pricing, no scope creep. You know exactly what you are getting before you sign.
The constraints of SMB engagements
One or two named owners
SMBs typically have one person championing the AI project. We design for that reality — the agent needs a clear internal owner who can be empowered to make decisions.
Existing tool stack matters
Unlike startups (which can adopt any tool), SMBs have years of investment in specific tools. Klevere builds agents that fit around what you already have, not against it.
Adoption over sophistication
A simple agent your team uses beats a sophisticated agent they avoid. We optimise for real adoption, not resume-worthy technical showcases.
Ready to talk?
The free AI audit is 30 minutes on a call plus a written roadmap in 5 working days. No obligation, no sales pitch.
Book your free AI auditFrequently asked questions
What size SMB do you typically work with?
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5 to 500 employees is our core range. Sweet spot is 20 to 150 employees, where workflows are established but there is not yet an internal ML team.
Do you work with SMBs in specific industries?
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Yes. Klevere has deep experience with accountancy, law, recruitment, marketing agencies, ecommerce, estate agents, and adjacent professional services. See our industries pages for details.
Can you integrate with our existing CRM/ERP?
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Yes, if it has an API. Common integrations: Xero, QuickBooks, HubSpot, Salesforce, Bullhorn, Shopify, and dozens more. Custom internal systems can be integrated too — we scope this during the audit.
What happens if the agent breaks or misbehaves?
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Every Klevere engagement includes ongoing monitoring and tuning. If the agent misbehaves, we investigate and fix. This is the difference between a build-and-forget agency and a real partner.
How much internal time do we need to allocate?
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For a three-to-six-week build: expect 5 to 10 hours per week from your internal owner during build, plus 2 to 3 hours per week for weekly demos. Lighter after go-live.
What does it cost?
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Every engagement is scoped and priced individually after the free AI audit. Priced against your specific workflows, integrations, and support needs.