All Industries

AI for Property

AI for Property Management

Tenant queries, maintenance triage, contractor coordination, and Section 21 paperwork eat the day. Klevere builds custom AI agents that handle the standing tide of tenant communication and supplier chasing so your portfolio managers focus on retention, rent reviews, and growth.

25hsaved per week
4xfaster response
<3 weeksto go live
The Problem

Where property management companies
lose time and money

Tenant query overload

Tenants email about leaks, heating, neighbours, deposits, and rent every day. A property manager handling 150 units becomes a switchboard. The work is necessary but it crowds out the high-value asset management decisions a portfolio actually needs.

Maintenance and contractor coordination

Each report needs triage, photos, contractor selection, dispatch, status updates, and invoice reconciliation. The hours vanish into Whatsapp threads and unanswered phone calls. Tenants experience the gap as slow, even when the work is being done.

Section 21, Section 8 and renewal paperwork

Tenancy renewals, periodic deposits, Section 21 notices since the Renters Reform Act, and Section 8 grounds all need correct dates, formats, and supporting documents. One date mistake invalidates a notice. The legal cost of getting it wrong dwarfs the admin cost of getting it right.

Rent collection and arrears handling

Direct debit failures, partial payments, and arrears chases are repetitive but emotionally charged. Tenants need firmness with empathy. The team flip-flops between processes and the actual recovery rate underperforms what a consistent system would deliver.

The Solution

How Klevere AI
transforms your business

AI tenant communications agent

Tenants chat or email and get instant answers on rent dates, deposit rules, maintenance procedure, neighbour issues, and renewal timing. The AI logs everything to your PMS and escalates anything ambiguous or emotionally sensitive to a human with full context.

Automated maintenance triage and dispatch

Reports get categorised by urgency, evidence requested, contractor matched against your approved list and current SLAs, dispatched, and the tenant kept updated all the way through. Property managers see a dashboard rather than 80 inbox threads.

Legal-grade notice and renewal generation

Section 21, Section 8, renewals, deposit deduction notices, and prescribed information packs get pre-drafted from your tenancy data with the right dates and statutory wording. A property manager reviews and serves. Compliance risk drops, paperwork time collapses.

Arrears workflow with empathy guardrails

Tone-aware AI handles first and second-stage arrears communications, offers payment plans within rules you set, and escalates to a human only when the situation requires judgement. Recovery rates go up because the chase is consistent and fast, not when-anyone-remembers.

Inspection scheduling and reporting

Routine inspections, mid-term reviews, and check-outs get scheduled around tenant and inspector availability automatically. Reports get drafted from photos and inspector notes. Your portfolio managers stop being diary administrators.

Process

How we get you set up.
In 4 simple steps.

Step 01 Deliverables
Process mapping
Pain point analysis
AI opportunity identification
ROI projection
Phase 1 of 4
Results

What property management companies see
after 90 days

25 hours
saved per manager weekly
4x
faster maintenance response
30%
fewer escalated complaints
2x
units per portfolio manager
Our portfolio managers used to spend half the week on maintenance triage and tenant questions. AI handles that now and they have time to actually review rents and renewals properly. NOI per door is up 9% in a year.
Lettings & Block Management Firm, 1,200 units
FAQ

Common questions
from property management companies

Yes. We integrate with Arthur, Re-Leased, Qube Global, MRI Software, Yardi Voyager, Resman, and the leading lettings PMS platforms via official APIs, plus accounting tools like Xero and Sage 200.
Yes. Workflows are designed around the Renters Reform Act 2025 changes, periodic tenancies, possession ground updates, and the Property Portal. The AI keeps your records aligned with current statutory requirements.
Yes. Block management workflows handle service charge queries, Section 20 consultation notices, leaseholder voting on major works, and the standard pinch points of leasehold administration. RICS Service Charge Code requirements are built in.
AI captures documents, runs them against Home Office Share Code and manual document rules, integrates with referencing partners like FCC Paragon, Goodlord, or Homeppl, and maintains the audit trail. Final professional judgement stays with your agent.
By default, the AI introduces itself transparently and offers to escalate to a human anytime. Most tenants prefer the speed. You can configure the disclosure language to fit your brand.
Emergency repairs get triaged against your definition of emergency (uncontrollable water, gas leak, no heat in winter, etc.), the right out-of-hours contractor dispatched, and the on-call manager paged only when needed. Most non-emergencies that used to wake someone now wait safely until morning.
Typically two to three weeks for the first 100-300 units live, then we scale across the rest of the portfolio over the following weeks. ROI on tenant query handling alone usually appears within the first month.
Every Klevere engagement is scoped and priced individually. After your free AI audit we define the exact agents, integrations, and rollout plan together, then put a tailored proposal in front of you. You get a number built around your business and your priorities, not a package price.

Ready to transform your business with AI?

Book a free 30-minute AI audit. We'll show you exactly where AI can save you time and money — no commitment required.