AI for Healthcare
AI for Care Homes
Family enquiries, new resident admissions, care plan documentation, and CQC evidence absorb the hours that should go to residents. Klevere builds custom AI agents that handle the admin and communication layer of residential care so staff spend their time on the people who need them.
Where care homes
lose time and money
Family enquiries and new resident admissions
Family enquiries arrive at all hours via phone, email, and care platform listings. The first home to respond with availability, pricing, and a viewing usually wins. Care managers want to take the calls properly but they are running a building.
Family communication and visit coordination
Families want to know about Mum's day, the planned activity for the week, recent photos, and care plan changes. The current pattern is intermittent emails when someone gets a minute. Trust erodes when communication is sparse and rebuilds slowly.
Care plan and incident documentation
Each resident has a care plan that needs regular updates, incident records that need writing up, medication reviews, and behavioural observations. The documentation is necessary for CQC and clinical safety, but it takes hours from each care round.
CQC inspection readiness
CQC wants evidence of person-centred care, safeguarding, infection control, medicines management, staffing levels, and governance. Building the evidence pack ahead of an inspection is a permanent low-grade task that becomes a panic at the worst times.
How Klevere AI
transforms your business
Family enquiry response agent
Inbound family enquiries get an immediate response covering availability, pricing, suite options, and viewing booking. Photos of common areas and FAQs about CQC ratings and care types are shared in the conversation. New family contact converts to viewing at much higher rates.
Family communications portal
Each family gets a secure communication channel with the home: weekly updates from named carers, photo and video sharing with consent, care plan changes, and an easy way to raise concerns. Trust strengthens, complaints drop, occupancy retention rises.
Care plan and incident documentation copilot
AI drafts care plan updates from carer notes and observations, structures incident reports against CQC requirements, and prompts the right documentation for falls, behavioural changes, or medication issues. Senior carers approve rather than draft from scratch.
Continuous CQC evidence collection
AI assembles the CQC evidence trail in the background: safeguarding records, medicines management audits, infection control checks, training matrices, and governance meeting minutes. Inspections become a verification exercise rather than a documentation marathon.
Staff rota and admission workflows
AI prepares draft rotas against staffing requirements and known absences, runs the new admission workflow (assessment, contract, GP registration, medication reconciliation), and handles the admin around staff onboarding so the home manager can focus on care leadership.
How we get you set up.
In 4 simple steps.
What care homes see
after 90 days
Family communication used to be hit and miss because the team is rightly focused on the residents. The AI sends weekly named-carer updates with photos, families feel involved, and our occupancy retention is up five points year on year.
Common questions
from care homes
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