AI for Healthcare
AI for Private Clinics
Phone lines that ring out, repeat-script chasing, secretarial bottlenecks, and CQC documentation drain clinical time. Klevere builds custom AI agents that handle the reception, admin, and compliance layer of private clinics and GP surgeries so GPs, consultants, and nurses can focus on the consultation room.
Where private clinics & gp surgeries
lose time and money
Phone lines ring out during clinics
Patients calling about appointments, repeat scripts, or test results hit a busy receptionist or voicemail. New patient enquiries take days to convert into bookings. Senior patients especially get frustrated. The receptionist team is genuinely doing the work; the volume is the issue.
Repeat prescription and results communication
Repeat prescription requests, test result follow-ups, and secondary care correspondence flow through the same receptionist who is also answering the phone. Errors are rare but high-impact, and the work absorbs hours that could be patient-facing.
CQC compliance documentation
CQC inspections want evidence of complaints handling, infection control, safeguarding, medicines management, governance meetings, and staff training. Producing the evidence pack is a weekly tax on the practice manager, paid in time taken from patient care.
Private clinic insurance and self-pay reconciliation
Private clinics process Bupa, AXA, Vitality, WPA, and self-pay alongside, with different rates, codes, and authorisation rules per insurer. Reconciliation against bank takings is a finance task that often falls to the practice manager out of hours.
How Klevere AI
transforms your business
AI clinic receptionist
AI answers calls during clinic hours, books and reschedules appointments, captures registration information, answers FAQ-level questions about services and pricing, and handles new patient enquiries directly. Phone wait times collapse. The human reception team focuses on the in-person experience and the complex cases.
Repeat prescription and results workflow
Repeat prescription requests get validated against patient records and routed to the right GP or pharmacist for sign-off. Test results trigger appropriate follow-up workflows. Patients get clear, timely communication. Errors drop because the routine cases are handled consistently.
Continuous CQC evidence collection
AI assembles CQC evidence as it happens, not in a panic before an inspection: complaints log, infection control audits, medicines management checks, training matrices. The practice manager refreshes a dashboard rather than building one.
Insurance and self-pay reconciliation
AI reads insurer remittances, matches them to bookings, flags missing payments, and chases authorisation where needed. Self-pay invoices are issued automatically with the right private fee schedule. Finance closes the month in hours instead of days.
Secretarial and clinic letter drafting
AI drafts clinic letters, GP referrals, secondary care correspondence, and patient summaries from clinical notes in your house style. Consultants and GPs review and sign rather than dictate from scratch. Letters go out the same day instead of next week.
How we get you set up.
In 4 simple steps.
What private clinics & gp surgeries see
after 90 days
Our reception team was drowning every morning. The AI answers calls instantly, books patients straight in, and only escalates the cases that genuinely need a human. New patient registrations are up 30% and our team is no longer burnt out by Friday.
Common questions
from private clinics & gp surgeries
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