All Industries

AI for Healthcare

AI for Physiotherapy & Wellness

Empty appointment slots, missed enquiries, and rehab adherence drop-off cost private physio and wellness clinics revenue every week. Klevere builds custom AI agents that fill the diary, keep patients engaged between sessions, and handle the admin so practitioners stay client-facing.

12hsaved per week
35%fewer no-shows
<3 weeksto go live
The Problem

Where physiotherapy & wellness studios
lose time and money

Diary gaps and last-minute cancellations

A 50-minute private physio slot that gets cancelled at 4pm is revenue gone unless someone fills it fast. Most clinics rely on a waiting list that the receptionist works manually. Most slots stay empty.

Enquiry response speed

Prospective patients usually try two or three clinics before booking. The first to respond with availability and pricing wins. Outside reception hours, enquiries go to voicemail and convert at a fraction of the rate.

Rehab adherence between sessions

Patients who do their home exercise programme recover faster and rebook. Patients who do not, do neither. Reminders, technique checks, and progress logging fall on the patient by default and most do not maintain it.

Insurance and private fee admin

Bupa, AXA, Vitality, WPA, and self-pay across the same diary. Authorisation, invoicing, and reconciliation absorb practitioner-owner hours that should go to clinical work.

The Solution

How Klevere AI
transforms your business

Cancellation-fill bot

When a slot cancels, AI offers it instantly to the right waiting-list patients by SMS and WhatsApp. Most slots refill within an hour rather than staying empty. Practitioner utilisation rises without any change to bookings or marketing.

AI enquiry response 24/7

Inbound enquiries on website, social, and Google Business get answered immediately with availability, pricing, and a booking link. Out-of-hours and weekend enquiries get the same treatment as Tuesday morning. Conversion improves.

Home programme adherence agent

Patients get personalised between-session check-ins, exercise reminders with video links from your library, and progress prompts. Adherence improves, rebook rate improves, recovery times improve - all of which compound.

Insurance and self-pay handling

Authorisations chased automatically with the right insurers, invoicing produced in the right format, remittances reconciled, and self-pay patients invoiced cleanly. Practitioner-owners stop being part-time bookkeepers.

Outcome measurement and review automation

AI prompts validated outcome measures (NPRS, OHS, etc) at the right intervals, summarises progress, and drafts review letters to GPs and consultants. Outcomes data accumulates as a clinical and marketing asset.

Process

How we get you set up.
In 4 simple steps.

Step 01 Deliverables
Process mapping
Pain point analysis
AI opportunity identification
ROI projection
Phase 1 of 4
Results

What physiotherapy & wellness studios see
after 90 days

12 hours
saved per week
35%
fewer no-shows
20%
more diary utilisation
25%
higher rebook rate
We were leaving cancelled slots empty most weeks. The AI now refills 70% of them automatically from our waiting list and our private revenue per chair is up by a fifth.
Private Physiotherapy Clinic, 4 therapists
FAQ

Common questions
from physiotherapy & wellness studios

Yes. We integrate with Cliniko, Power Diary, TM3, Jane App, PracticePal, and the leading physiotherapy and allied health PMS platforms.
Authorisation, treatment coding, invoicing, and remittance reconciliation across the leading PMI providers are supported. Self-pay fee schedules sit alongside cleanly.
Every AI action is logged and attributable to a registered practitioner. Workflows respect CSP and HCPC professional standards. Audit trails meet professional indemnity requirements.
Yes. The same patterns work for Pilates studios, sports massage, osteopathy, chiropractic, and adjacent allied health. Workflows tune to each modality.
Practitioners select exercises from a library (yours or ours) during the session. AI sends them to the patient with video, sets the cadence, and follows up on adherence. Patient-side experience runs through their phone.
Reminders, scheduling, and admin are universally welcomed. Anything clinical (technique correction, pain queries) always goes to the practitioner. We make the boundary clear in the patient communications.
Typically two to three weeks for cancellation-fill and enquiry response live. Adherence and outcome measurement follow.
Every Klevere engagement is scoped and priced individually. After your free AI audit we define the exact agents, integrations, and rollout plan together, then put a tailored proposal in front of you. You get a number built around your business and your priorities, not a package price.

Ready to transform your business with AI?

Book a free 30-minute AI audit. We'll show you exactly where AI can save you time and money — no commitment required.